Privacy Policy

1. About this policy

This Privacy Policy explains how GoodPartner Holdings (“GoodPartner”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data when you visit our website, contact us, or otherwise communicate with us.

We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”) and other applicable requirements.

2. Personal data we may collect

Depending on how you interact with us, we may collect:

• your name, email address, telephone number, company, and role;
• information you include in an enquiry, proposal, or other communication;
• business contact information and information provided during discussions with us; and
• limited technical information processed by our hosting and security providers, such as IP address, browser type, device information, pages viewed, and access times.

Please do not send sensitive personal data through our general contact form unless it is necessary.

3. How we use personal data

We may collect, use, or disclose personal data for purposes including:

• responding to enquiries and communicating with you;
• evaluating potential investments, partnerships, projects, or business relationships;
• arranging meetings and maintaining business records;
• operating, securing, maintaining, and improving our website and communications;
• preventing fraud, misuse, security incidents, or unlawful activity; and
• meeting legal, regulatory, accounting, or reporting obligations.

We will notify you of any other purpose where required and obtain consent when applicable. You may withdraw consent by contacting us, subject to legal or operational consequences that we will explain.

4. Disclosure and service providers

We do not sell personal data. We may disclose personal data, where reasonably necessary, to professional advisers, counterparties, authorities, or service providers that support functions such as website hosting, email delivery, data storage, security, and business administration.

Service providers are expected to process personal data only for the relevant services and to protect it appropriately. We may also disclose information where required by law or to protect our rights, users, systems, or the public.

5. International transfers

Some service providers may process personal data outside Singapore. Where the PDPA applies, we take reasonable steps to ensure that transferred personal data receives a standard of protection comparable to that required under the PDPA.

6. Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business needs, or to meet legal and regulatory requirements. When it is no longer required, we will cease retention or remove the means by which it can be associated with you, where reasonably practicable.

We use reasonable administrative, technical, and organisational safeguards. However, no electronic transmission or storage method can be guaranteed to be completely secure.

7. Cookies and website data

Our current website does not use advertising cookies or behavioural profiling. Essential technical data may be processed to deliver the website, maintain security, and diagnose service issues. If we introduce analytics or other non-essential cookies, we will update this policy and provide any notice or choices required by applicable law.

8. Access, correction, and enquiries

Subject to applicable exceptions, you may request access to personal data we hold about you, ask us to correct an error or omission, or withdraw consent for future collection, use, or disclosure.

We may need to verify your identity and may charge a reasonable fee for an access request where permitted. We will inform you of any applicable fee before proceeding.

9. External websites

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date.